Notify · integration

E-shop orders straight to Google Chat

Messages go to a Google Chat space through the space webhook.

Everything about Notify

What the message looks like

NotifyAPP#ordersjust now

🛍️New order 2026000123

Order: 2026000123
Amount: €1,234.50
Items: 3
Payment: Card online
Shipping: Pickup point
Status: Received (paid)

Open in administration →

Three steps to connect it

In the space open Apps & integrations → Webhooks → Add webhook and name it Notify.
Copy the generated URL.
In Notify add a Google Chat channel and paste the URL.

Space webhooks are a Google Workspace feature. A regular gmail.com account does not offer them.

What arrives in Google Chat

New order

Number, amount and currency, item count, payment, shipping, status and a link to the administration.

Status change

From which status to which. Each transition only once, even if the CMS sends the event multiple times.

Cancellation

As soon as the order moves to a cancelled status. We subtract it from daily revenue.

Unpaid after X hours

Online payments only. You set the number of hours, default 3. If the customer pays in the meantime, no message is sent.

Daily summary

Order count, revenue, average order and a comparison with the same day last week. You choose the time.

Common questions

How long does setup take?

Connecting Google Chat takes a few minutes. Nothing is injected into the shop template and nothing needs to be coded.

Does Notify see my customers’ data?

From an order we read the number, total, item count, payment, shipping and status. The customer name appears in a message only if you switch it on for that channel, and even then we do not store it.

Can I run Google Chat alongside other channels?

Yes. One shop can have up to three active channels at once, each with its own selection of events.